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Why was my return request declined?Updated 3 months ago

If your return request was declined, it could be for one of these reasons

  • The return reason selected does not match the images provided
    E.g. 'Incorrect or missing item' was selected, however, the item(s) in the image provided show the item(s) are correct.

  • There were no manufacturing faults with your product, and our team were able to assist you with your concern.

*Please note that only one return or exchange can be processed per purchase.

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