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Warranty

What happens if I discover a manufacturing fault?

If you find a manufacturing fault, no worries! Just submit a claim through our Returns Portal with a brief description and photos. We’ll inspect it, and if covered, we’ll issue store credit for the original purchase price. Easy as that!

What do I do if my order is damaged upon arrival?

If your order arrives damaged, let us know right away through our Returns Portal. Be sure to include some photos, and we’ll assess the damage to get things sorted for you as quickly as possible.

What is your warranty period?

We’ve got you covered for a full 12 months! Our warranty ensures protection against any manufacturing defects during that time.

What does the warranty cover?

Our warranty protects against manufacturing defects such as:. Defective materials (e.g., cracks, peeling, or splitting). Faulty stitching or bonding. Malfunctioning connectors, clasps, buckles, or adjustment mechanisms. If your product shows any of t

Who covers shipping costs related to manufacturing faults?

In the rare event your product has been affected by a manufacturing fault, you won't need to send it back to us or incur any shipping costs.

How long is my gift card valid for?

Gift Cards are valid for 3 years from the date of issue, giving you plenty of time to shop.